Shipping Information

UK shipping
Packages posted within the UK will be sent via Royal Mail’s second-class signed-for service. The estimated delivery period is 3 business days (from dispatch). We aim to dispatch within 3–5 business days (from purchase) and customers will receive a confirmation email with tracking information.

International shipping
Please note that orders for international delivery may be subject to import duties and taxes. We have no control over these charges, which are applied when the delivery reaches its destination, and cannot predict their amount. The customer is responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

We offer two delivery options outside the UK: Royal Mail international tracked and Royal Mail international economy shipping. If you select the international tracked shipping option, you will receive a confirmation email that includes a tracking number. If you select the international economy shipping option, you will receive a confirmation email when your package ships but you will not receive a tracking number. We aim to dispatch within 3–5 business days (from purchase).

Estimated delivery period for international tracked shipping (from dispatch):
Europe: 3-5 business days
Worldwide: 5-7 business days

Estimated delivery period for international economy shipping (from dispatch):
Western Europe: up to 2 weeks
Eastern Europe: up to 5 weeks
North America: up to 6 weeks
South America, Africa and Asia: up to 8 weeks
Australia: up to 12 weeks

All our packaging is biodegradable and/or made from recycled materials.

Please ensure that your delivery address is correct when placing your order. House of Leaves cannot amend addresses after items have been dispatched and cannot issue refunds in this case.


2024 HOLIDAY SHIPPING INFORMATION

To keep shipping costs as low as possible, we’re using the following UK and international postage services from Royal Mail. Please note that while we cannot guarantee delivery before 24 December 2024, we’ve included Royal Mail’s latest postage date for each shipping service and region below. If purchasing a Writual set, we recommend purchasing well before the latest postage date for your region. The shop will be closed for the holiday period from Wednesday 18 December 2024 to 5 January 2025.

Please note the below dates are from Royal Mail and are subject to change.

United Kingdom: Tracked 24
Latest postage date: 18 December

Rest of the world: International Standard
Latest postage date: 3 December

Rest of the world: International Tracked
Latest postage date: 7 December

Rest of the world: International Economy
Latest postage date: 6 November

If you have any questions about the Writual sets, postage, or anything else, please don’t hesitate to be in touch: info@holpublishing.com.